Cookie Policy

Last Updated: 27th February 2026

At EcoBuilders.Green Ltd, we use cookies to ensure our website works efficiently and to help us understand how you use our services. This policy explains what cookies are, how we use them, and how you can control them.

1. What Is A Cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How We Use Cookies

We use cookies for the following purposes:

• Strictly Necessary Cookies: These are essential for the website to function properly. Without these, certain parts of our site (like enquiry forms) may not work.

• Performance & Analytics: We use these to track how many visitors we get and which pages they view (e.g., via Google Analytics). This helps us improve the way our website works, ensuring that users find what they are looking for easily.

• Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you.

3. Third-Party Cookies

We may use third-party services on our website, such as:

• Google Analytics (for website traffic stats).

• Google Maps (to show our location).

• Facebook/Meta Pixel (to measure the effectiveness of our advertising).

These third parties may also set cookies on your device. We do not control these cookies, so please check the respective privacy policies of these external services for more information.

4. Managing Your Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

• To block cookies: Go to your browser’s “Settings” or “Preferences” menu, usually found under “Privacy” or “Security.”

• Please note: If you block strictly necessary cookies, some parts of our website may not function correctly.

5. Contact Us

If you have any questions about our use of cookies, please contact us:

EcoBuilders.Green Ltd 204 Ferry Road, Hullbridge, SS5 6JZ Email: enquiries@ecobuilders.green

Last Updated: 27th February 2026

At EcoBuilders.Green Ltd, we believe in transparency—not just in our builds, but in how we handle your personal data. This policy explains what information we collect, why we need it, and how we keep it secure.

1. Who We Are

For the purposes of data protection laws, the “Data Controller” is:

EcoBuilders.Green Ltd 204 Ferry Road, Hullbridge Hockley, Essex, SS5 6JZ Company Number: 12562056 Email: enquiries@ecobuilders.greenPhone: 07734 256 314

2. The Information We Collect

We only collect the information necessary to provide quotes, manage your build, and communicate with you effectively. This includes:

• Identity Data: Name, title.

• Contact Data: Address, email address, telephone numbers.

• Project Data: Site address, architectural plans, planning permission documents, property photos, and specific project requirements.

• Financial Data: Invoices, payment records, and bank details (for processing payments).

• Technical Data: IP address, browser type, and usage data when you visit our website (via Cookies).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To Provide a Quote: Assessing your project requirements to provide an accurate estimate.

• Performance of a Contract: Managing your build, coordinating site visits, and delivering the agreed construction works.

• Legal Obligations: complying with tax (HMRC), health and safety (HSE), and building control regulations.

• Legitimate Interests: To keep our records updated and to study how customers use our services to improve our offering.

4. Sharing Your Data

We do not sell your data to third parties. However, to deliver your project, we may need to share specific details with trusted third parties, including:

• Subcontractors & Trades: Electricians, plumbers, and plasterers working strictly on your project.

• Suppliers: To order materials for delivery to your site.

• Professional Services: Architects, structural engineers, or building control inspectors.

• Regulatory Bodies: HMRC or Local Authorities if required by law.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

• Project Records: Kept for 6 years after completion for warranty and tax purposes.

• Enquiry Data: Non-converted quotes may be archived or deleted after 12 months.

6. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data (the “right to be forgotten”).

• Object to processing of your personal data.

• Request restriction of processing your personal data.

To exercise any of these rights, please contact us at enquiries@ecobuilders.green.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

EcoBuilders.Green Ltd 204 Ferry Road, Hullbridge, SS5 6JZ Email: enquiries@ecobuilders.green

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).