Privacy Policy

Last Updated: 27th February 2026

At EcoBuilders.Green Ltd, we believe in transparency—not just in our builds, but in how we handle your personal data. This policy explains what information we collect, why we need it, and how we keep it secure.

1. Who We Are

For the purposes of data protection laws, the “Data Controller” is:

EcoBuilders.Green Ltd 204 Ferry Road, Hullbridge Hockley, Essex, SS5 6JZ Company Number: 12562056 Email: enquiries@ecobuilders.greenPhone: 07734 256 314

2. The Information We Collect

We only collect the information necessary to provide quotes, manage your build, and communicate with you effectively. This includes:

• Identity Data: Name, title.

• Contact Data: Address, email address, telephone numbers.

• Project Data: Site address, architectural plans, planning permission documents, property photos, and specific project requirements.

• Financial Data: Invoices, payment records, and bank details (for processing payments).

• Technical Data: IP address, browser type, and usage data when you visit our website (via Cookies).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To Provide a Quote: Assessing your project requirements to provide an accurate estimate.

• Performance of a Contract: Managing your build, coordinating site visits, and delivering the agreed construction works.

• Legal Obligations: complying with tax (HMRC), health and safety (HSE), and building control regulations.

• Legitimate Interests: To keep our records updated and to study how customers use our services to improve our offering.

4. Sharing Your Data

We do not sell your data to third parties. However, to deliver your project, we may need to share specific details with trusted third parties, including:

• Subcontractors & Trades: Electricians, plumbers, and plasterers working strictly on your project.

• Suppliers: To order materials for delivery to your site.

• Professional Services: Architects, structural engineers, or building control inspectors.

• Regulatory Bodies: HMRC or Local Authorities if required by law.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

• Project Records: Kept for 6 years after completion for warranty and tax purposes.

• Enquiry Data: Non-converted quotes may be archived or deleted after 12 months.

6. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data (the “right to be forgotten”).

• Object to processing of your personal data.

• Request restriction of processing your personal data.

To exercise any of these rights, please contact us at enquiries@ecobuilders.green.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

EcoBuilders.Green Ltd 204 Ferry Road, Hullbridge, SS5 6JZ Email: enquiries@ecobuilders.green

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).